Free Demo. We provide a free demo so that you can be sure the software does what we say it will do before you buy.
Quality Workmanship. We pride ourselves on our ability to produce quality software that is well-designed, robust and easy to use. We don't ship software until it's ready, which means it's been thoroughly tested and is well-documented. As consumers ourselves, we've come to appreciate products that perform as advertised and instructions that actually work.
Real Compatibility. We test our software on a variety of configurations to ensure that it will run on your computer. Any compatibility issues or performance limitations with certain hardware are prominently documented in the system requirements. And you can try the free demo to see for yourself whether the software works for you before you buy it. Still, incompatibilities happen. We just don't think you should have to pay for it. If it won't work on your computer, we'll fix the problem. If we can't, we'll refund your money (less a small re-stocking fee*).
Quality Support. We are well known in the industry for providing excellent support through our documentation, helpful web site and outstanding, free email support. If you are having a problem with the software, we will work with you until the problem is resolved.
Promises Delivered. Our software will do what it says it will do. More importantly, you will be able to make it do what it says it will do. All our software is designed to be easy to use and comes with clear instructions, should you need them. If our software doesn't do what we promised, we'll refund your money (less a small restocking fee*).
If you want a refund, please
Customer Service Center
P.O. Box 96010
3080-11666 Steveston Hwy
Richmond BC V7A 5J4